What is Smooch?
it is a platform that you to contact the customer in the most easier way, besides that Smooch also provide feature like instant messaging, message sync from difference channel, making it easier and faster for merchants to manage their business, which is a must for cross-platform sellers
More channels to do business
Get distribution across channels and talk to customers over social messaging apps, SMS, web chat or in-app without additional development time. Conversations automatically sync everywhere.
Hassle-free communications
Connect cross-channel conversations and data to any CRM or business tool you already use for deeper, smarter and more personalized customer interactions.
Rich, engaging interactions
Receive and send images, gifs, videos and more across channels. Add commerce, scheduling and action buttons to your messages. Plus, build bots that automate common workflows.
Smooch是什麼？
Smooch讓各個企業可以利用該平台更快且更輕鬆地跟客戶進行溝通交流，並且提供即時通信對接和同步等的功能，讓商家在管理業務時感到更加簡單且快捷，是跨平台賣家不可錯過的功能！
Smooch是怎麼幫到您的？
1.在更多管道展開您的業務
無需花費太多的時間，您可以跨管道並透過社群媒體應用程序、短訊、網頁聊天窗或應用程序內與您的客戶交談，期間的對話會在所有地方都自動保持同步。
2.更簡單深入的溝通
將跨管道對話和數據連結到您已經使用的任何 CRM或商業工具，以實現更深入、更智能和更個人化的客戶互動。
3.豐富且引人入勝的互動
您可以跨管道去接收和發送圖像、GIF、視頻等，并將商務、日程安排和操作按鈕添加到您的消息中。 此外，構建自動執行常見工作流程的機器人。
