Why customer relationship
is important
-
Better Return On Investment
It costs 6x times more to acquire a new customer than to retain an existing one. They also tend to spend more.
-
Profitable Growth
Getting repeat orders from existing customers brings in healthy cashflow to the business without increasing cost.
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Word of Mouth
Loyal customers will not only spend more but will also recommend your brand to friends and family.
Own your customer data
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Customer Database
Store information about your customers, such as contact info, order history, total spent and more. Use filters to view customers by specific attributes.
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Customer Service
Get in touch with customers with just a click and easily access customer details to provide a spectacular customer service.
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Customer Segmentation
Not all customers are the same. Use customer groups to create a more personalized marketing approach for each segment for better conversions.
Keep the conversation going
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Broadcast Center
Easily broadcast timely and accurate messages to the right group of customers via SMS, email, chat and more, without having to log in to another platform.
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Post-Purchase Marketing
Customize automated confirmation emails and create post-purchase email automation workflows with email marketing app integrations to encourage repeat purchases.
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Customer Feedback
Collect customer reviews and have it displayed on your online store. Reviews help you get feedback and provide social proof to increase conversions.
Turn shoppers into
lifetime customers
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Loyalty Program
Easily create your own loyalty program by adding incentives with points system to encourage customers to purchase more often.
-
Membership Tier
Take your loyalty program to the next level and get customers even more engaged by offering different rewards depending on which tier a customer is in.
-
Custom Discount Methods
Flexible discount feature that allows you to create multiple pricing incentives such as % discount, buy 1 free 1, purchase with purchase and more.
看看商家怎麼說
-
預算對於創業初期來說真的非常重要，所以非常推薦 EasyStore 給一開始預算不多的新手商家，不用煩惱太多，也不需要語法知識。我本身也推薦了好幾位朋友一起使用 EasyStore，大家一致認為 EasyStore 做出來的官網很專屬於自己的品牌，完全看不出來是套版做的。
The 3rd Glance Maggie — 創辦人 -
非常推薦 EasyStore 給電商新手，尤其有商品及金物流整合需求的人，都很適合使用。在 EasyStore 這邊有專業的團隊協助，出現任何問題都能隨時與客服反映，金流和物流很方便，商品上架的部分也很喜歡。總的來說，使用 EasyStore 下來能夠減去很多不必要的手動工作。
Spet 思皮特_寵物
