Why customer relationship
is important
-
Better Return On Investment
It costs 6x times more to acquire a new customer than to retain an existing one. They also tend to spend more.
-
Profitable Growth
Getting repeat orders from existing customers brings in healthy cashflow to the business without increasing cost.
-
Word of Mouth
Loyal customers will not only spend more but will also recommend your brand to friends and family.
Own your customer data
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Customer Database
Store information about your customers, such as contact info, order history, total spent and more. Use filters to view customers by specific attributes.
-
Customer Service
Get in touch with customers with just a click and easily access customer details to provide a spectacular customer service.
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Customer Segmentation
Not all customers are the same. Use customer groups to create a more personalized marketing approach for each segment for better conversions.
Keep the conversation going
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Broadcast Center
Easily broadcast timely and accurate messages to the right group of customers via SMS, email, chat and more, without having to log in to another platform.
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Post-Purchase Marketing
Customize automated confirmation emails and create post-purchase email automation workflows with email marketing app integrations to encourage repeat purchases.
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Customer Feedback
Collect customer reviews and have it displayed on your online store. Reviews help you get feedback and provide social proof to increase conversions.
Turn shoppers into
lifetime customers
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Loyalty Program
Easily create your own loyalty program by adding incentives with points system to encourage customers to purchase more often.
-
Membership Tier
Take your loyalty program to the next level and get customers even more engaged by offering different rewards depending on which tier a customer is in.
-
Custom Discount Methods
Flexible discount feature that allows you to create multiple pricing incentives such as % discount, buy 1 free 1, purchase with purchase and more.
品牌店家有话说
-
我們非常感謝 EasyStore 提供了一個這麼好的平台讓我們可以自由的去打造專屬自己的官網，讓我們的品牌能夠更完整地被呈現出來。非常推薦 EasyStore 給剛創業或富有品牌自我個性的商家們，因為除了門檻低以外，佈景主題版型也非常豐富多元，適合各類品牌去套用。
KIVAS 療癒生活 Raymond & Ana — 創辦人 -
只要是需要金物流的實體商品銷售的商家，都非常推薦使用 EasyStore！EasyStore 除了能夠讓商家設置客製化的首頁及官網設計以外，一站式的操作可以讓商家輕鬆串接多個銷售渠道。像是如果有粉絲頁的商家，也可以輕鬆串接，加上蝦皮購物這些渠道在串接起來都非常方便。
JOMO Coffee Angus — 創辦人
