Why customer relationship
is important
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Better Return On Investment
It costs 6x times more to acquire a new customer than to retain an existing one. They also tend to spend more.
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Profitable Growth
Getting repeat orders from existing customers brings in healthy cashflow to the business without increasing cost.
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Word of Mouth
Loyal customers will not only spend more but will also recommend your brand to friends and family.
Own your customer data
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Customer Database
Store information about your customers, such as contact info, order history, total spent and more. Use filters to view customers by specific attributes.
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Customer Service
Get in touch with customers with just a click and easily access customer details to provide a spectacular customer service.
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Customer Segmentation
Not all customers are the same. Use customer groups to create a more personalized marketing approach for each segment for better conversions.
Keep the conversation going
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Broadcast Center
Easily broadcast timely and accurate messages to the right group of customers via SMS, email, chat and more, without having to log in to another platform.
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Post-Purchase Marketing
Customize automated confirmation emails and create post-purchase email automation workflows with email marketing app integrations to encourage repeat purchases.
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Customer Feedback
Collect customer reviews and have it displayed on your online store. Reviews help you get feedback and provide social proof to increase conversions.
Turn shoppers into
lifetime customers
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Loyalty Program
Easily create your own loyalty program by adding incentives with points system to encourage customers to purchase more often.
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Membership Tier
Take your loyalty program to the next level and get customers even more engaged by offering different rewards depending on which tier a customer is in.
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Custom Discount Methods
Flexible discount feature that allows you to create multiple pricing incentives such as % discount, buy 1 free 1, purchase with purchase and more.
品牌店家有话说
-
EasyStore has transformed the way we interact with our customers. It's streamlined our inventory management and integrated all sales channels, enhancing customer satisfaction across the board.
AkuDesign Amirel Amen bin Anuar — Brand Founder -
使用 EasyStore 之後，銷售就變成簡化了，等於是在自己的官網銷售，就會有自己的企圖。這樣一個好處就是能讓消費者覺得我們是相對來說較有規模的公司，而不僅僅是掛在賣場上售賣而已。我覺得透過官網經營自己的品牌，對於消費者的忠誠度會有一定的影響。
Madoca 瑪朵卡 Giant — 創辦人
